Your options at checkout:
COVID 19 - We are printing labels that are needed urgently, ie for entering a rest home or a hospital. They will be posted through NZ post. ( No courier service at this time). Please order on line if you need labels urgently during the lockdown period. Keep safe. Look after each other.
$5 Courier: If you select the $5 option, you should receive your order within 3 working days - EXCEPT woven labels** (see below). You also receive full tracking - sent to your email.
FREE NZ post: If you select free post, you should receive your order in 5 - 7 working days depending on your location. Remember NZ post delivers only 3 times a week and has no tracking.
The delivery times above are for after your order is printed. From 1 - 3 days needed to print, depending on the product.
For rural deliveries, allow an extra day for the courier to arrive, after we have printed and sent it.
No signature required for courier. Usually left in your letterbox. P.O. Boxes are O.K .
If your order does not arrive, please contact the courier company directly, or email us, to inquire on your behalf.
Please be aware that courier companies sometimes have delivery problems beyond our control but is generally very reliable.
Other important information:
** Our Woven Sew On labels need extra time before they are sent – it’s up to a week sometimes for preparing and making these type of labels.
Stickers take a couple of days to prepare and print. Sometimes orders for iron on labels only, will go out the same day, depending on the work load for that day. Special requests can be written in the comment box, and we try to help.
If you have any questions about delivery times for your label order, please don’t hesitate to ask us before you order, or add a comment to your order so we are aware of any special delivery requirements, or urgent orders.